Shipping policy
Shipping Method: Due to the size and weight of our commercial equipment, most items ship via LTL (Less Than Truckload) Freight. Standard delivery is "Curbside Only."
Accessorial Charges: Our quoted shipping rates assume a commercial delivery address with a loading dock or forklift. If you require a liftgate, residential delivery, or inside delivery, you must notify us prior to shipment, as these services incur additional fees from the carrier.
IMPORTANT: Damage in Transit: Title and risk of loss pass to the buyer upon delivery to the carrier. You must inspect all items before signing the Bill of Lading (BOL). > * If the packaging is damaged, write "Damaged" on the BOL before the driver leaves.
If you sign the BOL without noting damage, you are testifying that the machine arrived in good condition, and a freight claim cannot be filed later.
Handling Time: > * In-Stock Items: Typically ship within 2 to3 business days.
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Refurbished/Serviced Items: Please allow 7–14 business days for our technicians to perform a final diagnostic test, deep clean, and secure crating. We do not ship until a unit meets our mechanical standards.